Credit Union Agent Accelerator

Integrate with 75+ Applications

14+

Years of Expertise

300+

Deployments in 18+ Countries

98.7%

Retention Ratio

Equip your agents to handle the ever-increasing call volume without losing on a great member experience with NovelVox Agent Desktop for Credit Unions. Experience the power of integration and automation for your backend systems and telephony.

Personalized Member Experience

Access member information such as account details, card summary, loan details and more with seamless integration with Symitar, Fiserv and more.

Optimize Agent Performance

Equip agents with interaction history, account comments and dialog history to stay focused on the call context instead of struggling between multiple applications. Agents can handle more number of calls in a given time.

Empower Agents and members

Agent desktop allows agents to have access to agent phonebook and quick links, thereby empowering them to assist member’s accounts like changing passwords on request etc.

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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