Unified Agent Desktop to Boost Contact Centers Productivity

Have you put your goal of improving customer experience on standby and finding yourself working hard just to make your contact center operational with work from home agents? Are you still relying on default gadgets with basic CTI control features for agents to offer on-floor productivity?

NovelVox has the Agent and Supervisor functionality you need to maintain business continuity and boost Contact Center productivity. Continue delivering exceptional customer experience regardless of where the agent is operating from.