Put an end to the Agent Desktop by unifying and simplifying your agent experience with NovelVox Unified Agent Desktops for Cisco Finesse

Happy Agents=Happy Customers

About NovelVox

Established in 2008, NovelVox creates flexible Contact Center Agent Desktops, Wallboards, and other contact center applications for customers of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. Our products are designed to complement a variety of Contact Center vendors including, Cisco, Avaya, and Genesys.

Our mission is to provide our customers with a fully customized agent/supervisor desktop that will always empower contact center agents with the right information at the right time. Happy agents equal happy customers.