Elevate Customer Experience
with CXInfinity's Omnichannel Engagement Platform
Unlock the potential of digital CX with 100+ powerful features from CXInfinity
Contact Center Compatibility
Omnichannel Integration for Multi-channel
Interactions
Web and Mobile Chat
SMS
Facebook Messenger
MS Teams
Maximize Agent Productivity to Unlock
Growth Potential
Out-of-office templates
Reference Tagging
Swift Notifications
Self Notes
Wrap-up Codes
Customer Profiles
Interaction Transcripts
Interaction History
Advanced Search
Canned Message
Chat Status
Chat Timers
Quill Editor
Alphanumeric Agent IDs
Business Hours-based Chat
Park Email
Forward Email
Reopen Live Email Interaction
Manual Interactions
Cherry Picking
Desktop Notifications
Agent Assist
Web to Case
Stats Bar
State Timers
Enable Effective Communication and
Collaboration
Language Localization
Team Templates
Team Reminders
Team Notes
Team Reason Codes
Chat Transfers
