Elevate Customer Experience
with CXInfinity's Omnichannel Engagement Platform

Unlock the potential of digital CX with 100+ powerful features from CXInfinity

Contact Center Compatibility

Omnichannel Integration for Multi-channel

Web and Mobile Chat



Facebook Messenger


MS Teams


Maximize Agent Productivity to Unlock
Growth Potential

Out-of-office templates

Reference Tagging

Swift Notifications

Self Notes

Wrap-up Codes

Customer Profiles

Interaction Transcripts

Interaction History

Advanced Search

Canned Message

Chat Status

Chat Timers

Quill Editor

Alphanumeric Agent IDs

Business Hours-based Chat

Park Email

Forward Email

Reopen Live Email Interaction

Manual Interactions

Cherry Picking

Desktop Notifications

Agent Assist

Web to Case

Stats Bar

State Timers

Enable Effective Communication and

Language Localization

Team Templates

Team Reminders

Team Notes

Team Reason Codes

Chat Transfers

Cross-channel File Share (Social)