Cookies and Privacy Policy
This Privacy Policy describes how NovelVox collects, uses, discloses, and safeguards personal information when you visit our website, interact with our marketing activities, or communicate with us. This Policy applies only to the NovelVox website and related marketing activities and does not govern customer data processed through NovelVox products and services, which are subject to separate contractual agreements and the NovelVox Product Privacy Policy.
Information We Collect
- Information you voluntarily provide
- Information collected automatically through technology
- Information received from third-party platforms and business partners where permitted by applicable law
Information You Provide Us Voluntarily
- Name
- Company name
- Business email address
- Business telephone number
- Job title
- Event registration information
- Communication preferences
Information Collected Automatically Through Technology
- IP address
- Browser type
- Device information
- Operating system
- Referring URLs
- Pages visited
- Website interaction data
Customer Data Processed Through NovelVox Products
NovelVox provides software and related services that facilitate interactions between customer-facing applications and customer-designated systems of record. Customers determine what data is processed through NovelVox products and remain responsible for complying with applicable privacy, security, and industry-specific regulations.
How We Use Information
NovelVox may use personal information to:
- Respond to inquiries and requests
- Provide requested information and services
- Manage events, webinars, and marketing programs
- Deliver communications and updates
- Improve website functionality and performance
- Analyze website usage and trends
- Maintain and improve our website, products, services, and user experience
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
Security
Types of Cookies We Use
- Essential Cookies – Required for website operation.
- Analytics Cookies – Help us understand website performance.
- Functional Cookies – Remember user preferences.
- Marketing Cookies – Support marketing, advertising, and campaign measurement activities where permitted.
Cookie Controls
1. Browser Settings
2. Consent Banner
When required by applicable law, we present a cookie consent banner when you first visit the website. The banner allows you to accept or reject non-essential cookies and records your choice for future visits, subject to your browser settings and any later changes you make.
3. Preference Management
You can change your cookie preferences at any time using the website’s cookie preference or consent management tool (for example, the “Cookie Settings” link available on the site, if enabled). Your updated preferences will apply going forward and may be stored as a consent record or preference cookie. If you delete browser cookies, you may be asked to set your preferences again on a subsequent visit.
Links to Other Websites
You must exercise caution and review the privacy policy applicable to the website in question.
Your Privacy Rights
- Access
- Correction
- Deletion
- Restriction
- Portability
- Objection
- Withdrawal of consent
These rights may vary depending on the jurisdiction in which an individual resides and may be subject to legal limitations and exceptions. NovelVox will respond to applicable requests in accordance with relevant legal requirements.
Requests may be submitted to info@novelvox.com.
International Data Transfers
Data Retention
NovelVox retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Policy Changes
We may update this Privacy Policy periodically. Material changes will be reflected by updating the “Last Updated” date on this page.
Children's Privacy
The NovelVox website is not directed to children under the age of 13, and NovelVox does not knowingly collect personal information from individuals under the age required by applicable law. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Related Documents:
Contact Us
For questions regarding this Privacy Policy or requests relating to personal information, please contact us at:
- Email: info@novelvox.com
- Address: NovelVox, 802-803, 8th Floor, SSR Corporate Park, Mathura Road, Ekta Nagar (Opp NHPC Metro Station), Faridabad, Haryana (PIN Code 121003), India
