NovelVox

Increase your Profits by Enhancing Contact Center Capabilities

Integration & Unification | Chatbot & Automation | Digital Messaging

Experience the Difference

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Digital Channel Engagement

Digital engagement across channels including Whatsapp, Facebook, Twitter, Webchat, Email & more

Powerful Integrations

Provide customers with a better experience by bringing systems together and freeing up your agents to focus on conversations for better experience 

Delivering the Best of AI + Human

Go live in no time with your business-optimized Conversational AI Chatbot and 100s of predefined intents and built-in integrations.

CoBrowse & Video Chat

Deliver true personalization over digital channels with CoBrowse & Video chat capability

Simplify Reporting and Drive More Actionable Insights

Next-gen reporting solution for Cisco, Avaya, and Genesys Contact Centers

iVision Plus Wallboards

iVision Plus impacts agent performance, productivity, and efficiency and enables contact centers to meet customers’ expectations proactively 

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