By- Pooja  Rawat

What's new in CXInfinity 2.6.8

Enable customers to initiate interactions from MS Teams while agents still receive interactions on CXInfinity’s unified workspace.

CXInfinity + MS Teams

Extend Co-Browse and Screen sharing to non-web chat channels such as Facebook, Instagram, Twitter, and more.

More engaging social interactions

A chat widget with more powerful features and visually-appealing UI to support new enhancements

Enhanced chat widget

20+ bugs fixes, including challenges related to UI and core functionalities.

Bug Fixes