Amplify Zoom Performance for Healthcare, Banking, Credit Union & Insurance
Practical Solutions for Exceptional Business Growth
Personalized Customer Experience
Seamless Third-Party Integrations
Boost Agent Productivity
Align Your Zoom Contact Center to Your Industry
Zoom into Industry-specifc Contact Center Solutions
Banking & Finance
Propel Outstanding Business Growth with Dynamic Agent Experience
Integrated Customer View
Improved CSAT through Higher Competency
Achieve Unmatched Agent Productivity with Built-in Tools for Zoom Contact Center
Third-party Integrations with Zoom
Integrate Zoom with Third-party Applications
for Improved Operational Efficiency
What our customers say
Agent desktop by NovelVox ensured better agent and customer experience. Its ability to easily customize and create gadgets as per our needs is truly amazing.
We no more need to worry about exposing all customer information from CRM and our internal data to agents. Agents now have access to only that information which they require for handling calls. We explored many solutions but NovelVox was the only one who delivered it. It’s been working great so far.
NovelVox has helped us improve the overall agent-customer experience with not just the screen pop application, but also by building a desktop as per our specific requirements. It’s exactly what we needed.
I research and found NovelVox to be the one support with the condo with the different applications from ServiceNow to Salesforce to Excel, so with the different applications with one product they are so flexible.
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals