Zendesk CRM Integrations for Cisco, Avaya & Genesys Contact Centers
Elevate agent productvity and enhance caller experience with seamless Zendesk Integrations for your contact center. Unify & integrate agent experience to enable faster call reolsutions and better first call resolutions.
Types of Zendesk CRM Integrations
Zendesk CRM Integration for Cisco Finesse Agent Accelerator
Swiftly & effectively handle customer queries with Zendesk CRM integrations with Cisco UCCX, UCCE, CUCM and PCCE call center.
Zendesk CRM Integration for Avaya Agent Accelerator
Integrate Avaya Agent Desktop with Zendesk to get a single-pane-of-glass-view of all customer details at your Avaya contact centers.
Customized Zendesk Smart CTI Connector for Cisco
Seamlessly cater to industry-specific contact center requirements with embedded Smart CRM integration within Zendesk.
Zendesk CTI Connector for Avaya
Zendesk CTI Connector for Genesys
Tools to Enhance Performance
Reach all your agents
Customized Content
Real-Time Data
Key Performance Metrics
Why NovelVox
NovelVox has been offering a variety of contact center solutions and products across the world, for various industries of all types and sizes, for more than a decade now. It has a rich experience of catering to the specific needs of industries like credit unions, government agencies, banking, healthcare, travel, finance, and many more. With NovelVox, you get to optimize your contact center solutions as per your priorities and business requirements and provide an intuitive and integrated customer experience—for Cisco, Avaya, and Genesys contact centers.
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Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals
