Zendesk CRM Integrations for Cisco, Avaya & Genesys Contact Centers
NovelVox offers advanced Zendesk integration solutions for enhanced customer service. Empower agents to raise and address tickets from their desktops!
Get advanced integrated solutions for your Cisco, Avaya and Genesys contact centers with Cisco CTI Connector. It offers ready CTI integrations with Zendesk for various ticketing platforms. This allows contact centers to optimize their services as per the industry needs and regulations to offer exceptional service to the customer. Streamline your contact center operations by seamlessly integrating Smart CTI Connector with Zendesk with improved user experience.
NovelVox has been offering a variety of contact center solutions and products across the world, for various industries of all types and sizes, for more than a decade now. It has a rich experience of catering to the specific needs of industries like credit unions, government agencies, banking, healthcare, travel, finance, and many more. With NovelVox, you get to optimize your contact center solutions as per your priorities and business requirements and provide an intuitive and integrated customer experience—for Cisco, Avaya, and Genesys contact centers.