Zendesk CRM Integrations for Cisco, Avaya & Genesys Contact Centers
NovelVox offers advanced call center integration Zendesk solutions for enhanced customer service. Empower agents to raise and address tickets from their desktops
Types of Zendesk CRM Integrations
Zendesk CRM Integration for Cisco Finesse Agent Desktop
Swiftly & effectively handle customer queries with Zendesk CRM integrations with Cisco UCCX, UCCE, CUCM and PCCE call center.
Zendesk CRM Integration for Avaya Agent Desktop
Integrate Avaya Agent Desktop with Zendesk to get a single-pane-of-glass-view of all customer details at your Avaya contact centers.
Customized Zendesk CRM CTI Connector for Cisco
Seamlessly cater to industry-specific contact center requirements with embedded Smart CRM integration within Zendesk.
Tools to Enhance Performance
Get advanced integrated solutions for your Cisco, Avaya and Genesys contact centers with Cisco CTI Connector. It offers ready CTI integrations with Zendesk for various ticketing platforms. This allows contact centers to optimize their services as per the industry needs and regulations to offer exceptional service to the customer. Streamline your contact center operations by seamlessly integrating Smart CTI Connector with Zendesk with improved user experience.
Reach all
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Customized
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Real-Time
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Key Performance
Metrics
Why NovelVox
NovelVox has been offering a variety of contact center solutions and products across the world, for various industries of all types and sizes, for more than a decade now. It has a rich experience of catering to the specific needs of industries like credit unions, government agencies, banking, healthcare, travel, finance, and many more. With NovelVox, you get to optimize your contact center solutions as per your priorities and business requirements and provide an intuitive and integrated customer experience—for Cisco, Avaya, and Genesys contact centers.