Microsoft Dynamics CRM Integration for Cisco, Avaya & Genesys Contact Centers
Provide proactive customer service with advanced MS Dynamics integration by NovelVox
Types of MS Dynamics CRM Integration
MS Dynamics Integration for Cisco Agent Desktop
Seamlessly integrate Contact Center Agent Desktop with Microsoft Dynamics for advanced functionalities.
MS Dynamics Integration for Avaya Agent Desktop
Get dynamic controls and functions for agents by integrating Avaya Agent Desktop with Microsoft Dynamics.
Customized MS Dynamics CTI Connector for Cisco
Easily integrate CTI Connector within Microsoft Dynamics to offer enhanced customer experience.
Tools to Enhance Performance
Get Next-Gen contact center integration solutions for Cisco, Avaya and Genesys contact centers with smart CTI connector. Seamlessly integrate with 70+ applications across multiple industries to deliver swift industry-specific results. NovelVox offers ready CRM integration with MS Dynamics to offer personalized solutions in a way that best meets your customer requirements. This will help in achieving true customer experience, besides boosting your brand value.
Reach all
your agents
Customized
Content
Real-Time
Data
Key Performance
Metrics
Why NovelVox
NovelVox has been designing and developing industry-specific contact center solutions for various institutes across the globe for more than a decade now. It has and is currently offering its services to industries like telecom, banking, government, credit unions, healthcare, travel, education and many more, irrespective of the size—we deliver optimized solutions. We have been excelled in delivering true integrated experience by offering ready integrations with MS Dynamics for all major contact centers—Cisco, Avaya and Genesys.