Types of MS Dynamics CRM Integration

MS Dynamics Integration with Cisco Finesse Agent Desktop

MS Dynamics Integration for Cisco Agent Desktop

Seamlessly integrate Contact Center Agent Desktop with Microsoft Dynamics for advanced functionalities.

MS Dynamics Integration with Avaya Agent Desktop

MS Dynamics Integration for Avaya Agent Desktop

Get dynamic controls and functions for agents by integrating Avaya Agent Desktop with Microsoft Dynamics.

MS Dynamics Integration with Cisco CTI Connector

Customized MS Dynamics CTI Connector for Cisco

Easily integrate CTI Connector within Microsoft Dynamics to offer enhanced customer experience.

Tools to Enhance Performance

Get Next-Gen contact center integration solutions for Cisco, Avaya and Genesys contact centers with smart CTI connector. Seamlessly integrate with 40+ applications across multiple industries to deliver swift industry-specific results. NovelVox offers ready CRM integration with MS Dynamics to offer personalized solutions in a way that best meets your customer requirements. This will help in achieving true customer experience, besides boosting your brand value.

Why NovelVox

NovelVox has been designing and developing industry-specific contact center solutions for various institutes across the globe for more than a decade now. It has and is currently offering its services to industries like telecom, banking, government, credit unions, healthcare, travel, education and many more, irrespective of the size—we deliver optimized solutions. We have been excelled in delivering true integrated experience by offering ready integrations with MS Dynamics for all major contact centers—Cisco, Avaya and Genesys.

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