Planning to buy or upgrade your Contact Center Agent Desktop?
While getting ready to install new contact center agent desktops, there are a number of questions and doubts that you may come across. Some of these questions include—will the agent desktop support homegrown applications? What all integrations will it support? Is it the right fit for a contact center of your size? Would it exceed the budget? These are some of the legitimate questions that you must ask before buying a new agent desktop.
We have prepared a list of top 40 questions to help decide the best suitable contact center solutions for you. Fill the form to access critical questions that will give you clarity on what all things need to be kept in mind while buying a contact center agent desktop.