Advance Mitel Agent Dashboard Designs

Monitor agent performance with real-time data displayed on the intuitive Mitel wallboard. The engaging designs interest agents to do better and know what’s working for the business.

  • Advance and interactive 50+ Wallboard
  • Real-time performance monitoring
  • New designs to display data in an advanced way
Mitel Wallboard

Instant Alerts for update

Supervisor is not bond to be at seat to view agent’s performance or scrutinize each call. Manage team and individual performance with real-time alerts over email or SMS of threshold KPI.

  • Visual, audio alerts, SMS or email notification
  • HTML 5 wallboard designs
  • Instant alerts and notification against set KPIs
Mitel Wallboard

Mitel Seat Plan Wallboard

Manage floor performance with Mitel seat plan wallboard. Optimize and monitor everyone’s performance and check status of agents such as busy, offline or waiting, etc.

  • Monitor individual and team performance at once.
  • Seat plan at a glance
  • Broadcast messages for the floor
Mitel Wallboard

iVision Touch Mobile Dashboard

Keep a track on agent performance from anywhere over the mobile phone. Get real-time data related to KPIs retrieved on the mobile with this extensible mobile application.

  • KPI alerts over mobile
  • Interactive dashboard with pre-designed banner
  • Seamless 3rd party application integration
Mitel Wallboard

Gamified Wallboard for Mitel

Gamified display of data and information to make agents engage well with team and targets for optimized performance. Have healthy competition among agents and watch their performance grow.

  • Information turned into strong engagement
  • Keep relevant KPIs only
  • Engaging interface with gamified display of numbers
Mitel Wallboard

Drag and drop customization

More than 70 3rd party integration to fetch data in real-time over 50 interesting wallboard designs. Further you can customize it according to your business with easy drag and drop designer studio.

  • Customizable wallboard designs
  • Easy drag & drop designer tool
  • Branded designs for personalized working
Mitel Wallboard

Seamless Integration with

  • Salesforce Integration
  • MS-Dynamics Integration
  • Sugar-CRM Integration
  • Sagecrm Integration
  • CRM-360 Integration
  • ServiceNow Integration
  • zendesk Integration
  • freshdesk Integration
  • bmc-Remedy Integration
  • SAP Integration
  • Hubspot Integration
  • Oracle-Healthcare Integration
  • Symitar Integration
  • JackHenry Integration
  • FIS Integration
  • Fiserv Integration
  • Infosys-Finacle Integration
  • LAWSON Integration
  • Epic Integration
  • Cerner Integration
  • Aetna Integration
  • Siebel Integration
  • TelmedIQ Integration
  • Tibco Integration
  • ZOHO Integration
  • Nice Integration
  • Calabrio Integration
  • Uptivity Integration
  • Verint Integration
  • Microsoft-Active-Directory Integration
  • MS-Excel Integration
  • IBM-AS Integration
  • eGain Integration
  • upstreamworks Integration
  • SimCom Integration

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