City Assist

One Integrated Contact Center Solution for All Government Services Ensuring Quality Engagement with Citizens

14+

Years of Expertise

300+

Deployments in 18+ Countries

98.7%

Retention Ratio

Unified Contact Center System Connected To All Government Services

Unique Desktop for Each Department

Know your Caller and Dynamically Get Details Based on IVR Feeds

Optimize Workforce, Take More Calls in Less Time

Advanced Supervisor Desktop for County & Governments

Complete Knowledge Base at Your Service

Guided Agent Scripts

Real-time Monitoring Wallboards

Mobile Dashboards for Anytime Access

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City Assist For Supervisors

Core City Assist

Core City Assist

Seamless Integration with

aurus

What Our Customers Say

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Ready for happier customers?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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