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Cisco Finesse Integration with Jack Henry Associates, FIS & Fiserv

NovelVox introduces new contact center agent desktops designed for banks & credit unions. Credit Unions and Banks can now have dedicated agent desktops for each department. Unify data from all your business applications to one unified agent desktops and save million dollars each year.

With NovelVox Agent Desktops for Credit Unions & Banks you can:

  • Have unique agent desktops for each department like cards, loans, support, etc.
  • Manage agents & teams with powerful admin control panel.
  • Empower supervisor with enhanced monitoring & reporting.
  • Unify all your business applications to one single screen.
  • Customize desktops with easy drag & drop designer studio.
  • Easy integration with next gen iVision contact center wallboards.
  • And much more..